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Return & Refund Policy

Last updated April 1, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.




All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.




To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Item with the original box/tag and mannual, and mail your return to the following address:

Sri Balaji Surgical

4-4-232,233,233/1, Inderbagh, Sultan Bazar  

Hyderabad, Telangana 500095  



Return shipping charges will be paid or reimbursed by us. 




After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 



For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 


Please Note


Product will be inspected before a refund is been processed. If the item is not found in the same condition as when it was shipped, the company will have to cancel the return request.   




If you have any questions concerning our return policy, please contact us at: 

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